Careers

About Us

Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.3 billion in assets and more than 150,000 members worldwide. Headquartered in Corning, NY, we also have facilities in Wilmington, NC, Myrtle Beach, SC, and Franklin County, PA. We're committed to helping our members prosper by being a trusted advisor for financial services. CCU’s vision is simple: “To provide better service to our members than they receive anywhere else in the world.”

Our growth is fueled by that vision, and it doesn’t stop with our members. We are also committed to being an employer of choice, and we work hard to foster a strong service culture within the organization. Teamwork, open communication, and valuing the individual are just a few of the key performance standards that help us provide an exceptional work environment for our exceptional team.

As a result, CCU has consistently been recognized as a best place to work and bank across our markets.

Corning Credit Union offers:
A competitive salary and annual bonus plan along with a complete benefits package that includes extensive health and welfare plans; an enriched 401(k) plan; continuing education and personal development programs; and much more!

If you desire to work in a team-oriented environment where you are given the opportunity to better yourself and our organization, we may have a career opportunity for you.

Future Opportunities

Are you confident, driven, and motivated? Then you may be exactly who we’re looking for! CCU is always interested in adding strong talent to its already exceptional team. If one of our current openings doesn’t fit your interests and experience, we’d still like to hear from you. Please submit your resume, in confidence, using the Apply Now link below.

CURRENT OPEN POSITIONS

Summer Interns-Seasonal Member Service Representatives, Corning, NY and Wilmington, NC area
Member Service Representatives, Corning, NY
Part-time Member Service Representative, Wilmington, NC area
Member Service Representatives, Wilmington, NC area
Member Service Representatives, Franklin County, PA
Call Center Specialists, Corning, NY
Call Center Specialists, Wilmington, NC
Consumer Loan Officer, Corning, NY or Wilmington, NC
Commercial Loan Officer, Corning, NY
Information Security Analyst, Corning, NY, Greater Wilmington, NC, and Myrtle Beach, SC area; remote work with some travel will also be considered in NY, PA, NC, SC, GA, and TX
Training and Development Specialist, Corning, NY or Wilmington, NC area

Summer Interns-Seasonal Member Service Representatives

Location: Corning, NY and Wilmington, NC area

Corning Credit Union (CCU) is currently seeking eager and talented individuals to join the organization for paid summer internships and seasonal support roles. Roles vary but include Member Service Representatives (Tellers) and various financial processing support functions.

Ideal candidates are those currently pursuing an undergraduate or graduate degree in business, accounting, finance, economics, data analytics, or mathematics; however, other majors will also be considered. CCU will work with colleges to ensure your experience meets program requirements and focuses on technical and interpersonal skill development.

All roles require:

Strong verbal and written communication skills
Exceptional attention to detail
Analytical and problem-solving skills
Positive, can-do attitude
Ability to work effectively within a fast-paced, collaborative team environment
Solid computer skills and experience with the Microsoft suite of products

Duration:

Summer internships are available May-August.
Seasonal support roles are also available in May and can last through September, depending on the candidate's scheduling needs.

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Member Service Representatives

Location: Corning, NY

NY Member Service Representatives (Tellers) Wanted!
Corning Credit Union is seeking full-time Member Service Representatives to join our team in our Corning, NY market.

As a Member Service Representative, you will:

Build member relationships through quality service experiences
Perform various financial transactions
Actively educate members on the products and services that best meet their financial needs
Answer member questions in a knowledgeable, professional manner
Perform cash handling and balance daily transactions

The ideal candidate will possess:

The desire to make serving others a career
Strong communication skills
Exceptional attention to detail
Confidence in promoting appropriate products and services
Ability to work effectively within a fast-paced environment
Technical aptitude and experience with Microsoft programs
Basic math skills
Cash handling and customer service experience preferred
Flexibility to work in any of our Chemung and Steuben County branches required
A high school diploma or GED is required

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Part-time Member Service Representative

Location: Wilmington, NC area

Part-time NC Member Service Representative (Teller) Wanted!
Corning Credit Union is seeking a part-time Member Service Representative to join our team in our Porters Neck, NC branch.

As a Member Service Representative, you will:

Build member relationships through quality service experiences
Perform various financial transactions
Actively educate members on the products and services that best meet their financial needs
Answer member questions in a knowledgeable, professional manner
Perform cash handling and balance daily transactions

The ideal candidate will possess:

The desire to make serving others a career
Strong communication skills
Exceptional attention to detail
Confidence in promoting appropriate products and services
Ability to work effectively within a fast-paced environment
Technical aptitude and experience with Microsoft programs
Basic math skills required
Cash handling and customer service experience preferred
A high school diploma or GED is required

Hours and Location:

This teammate must be able to work flexible hours and may be required to work at any of our various NC locations as needed

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Member Service Representatives

Location: Greater Wilmington, NC area

NC Member Service Representatives (Tellers) Wanted!
Corning Credit Union is seeking full-time Member Service Representatives to join our team in our Wilmington, NC market.

As a Member Service Representative, you will:

Build member relationships through quality service experiences
Perform various financial transactions
Actively educate members on the products and services that best meet their financial needs
Answer member questions in a knowledgeable, professional manner
Perform cash handling and balance daily transactions

The ideal candidate will possess:

The desire to make serving others a career
Strong communication skills
Exceptional attention to detail
Confidence in promoting appropriate products and services
Ability to work effectively within a fast-paced environment
Technical aptitude and experience with Microsoft programs
Basic math skills
Cash handling and customer service experience preferred
Flexibility to work in any of our Wilmington, NC area branches required
A high school diploma or GED is required

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Member Service Representatives

Location: Franklin County, PA

Corning Credit Union is seeking full-time Member Service Representatives to join our team in the greater Chambersburg/Greencastle, PA area.

As a Member Service Representative, you will:

Build member relationships through quality service experiences
Perform various financial transactions
Actively educate members on the products and services that best meet their financial needs
Answer member questions in a knowledgeable, professional manner
Perform cash handling and balance daily transactions

The ideal candidate will possess:

The desire to make serving others a career
Strong communication skills
Exceptional attention to detail
Confidence in promoting appropriate products and services
Ability to work effectively within a fast-paced environment
Technical aptitude and experience with Microsoft programs
Basic math skills required
Cash handling and customer service experience preferred
A high school diploma or GED is required

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Call Center Specialists

Location: Corning, NY

Corning Credit Union continues to expand its operations and is seeking Call Center Specialists to add to our team in Corning, NY.

If you share our passion for serving others, then CCU is the place for you to build a rewarding career. In addition to the vast opportunities that exist within the organization, CCU offers a competitive base salary and annual bonus plan along with an exceptional overall benefits package. We are currently looking for full-time internal Call Center Specialists to provide extraordinary member service over the phone and through email. We understand the stereotype that most people associate with working in a call center environment. Rest assured; we are not your typical call center! With a strong emphasis on fun team building activities, professional development programs and flexible schedule options, our call center team is proud to consistently achieve the highest industry ranking for member satisfaction. We are problem solvers, not order takers.

As a member of our call center team, you will:

Build member relationships with every interaction
Troubleshoot and resolve member questions
Perform various financial transactions
Educate members on products and services that best meet their financial needs

The ideal candidate will possess:

The desire to make serving others a career
A passion for service excellence
Excellent interpersonal and relationship building skills
A high level of professionalism, flexibility and initiative
The ability to exercise good judgment and problem-solving skills
A competitive spirit to achieve both individual and team goals
Familiarity with digital banking trends
Bilingual in English/Spanish is a plus!
A high school diploma or GED is required
A bachelor’s degree or other form of secondary education - such as an associate degree - is preferred. Commensurate work experience and/or applicable certifications also considered
1-3 years of customer service, banking or call center experience preferred

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Call Center Specialists

Location: Wilmington, NC

Corning Credit Union continues to expand its operations in the Wilmington, North Carolina area and is seeking Call Center Specialists.

As a member of our call center team, you will:

Build member relationships with every interaction
Troubleshoot and resolve member questions
Perform various financial transactions
Educate members on products and services that best meet their financial needs

The ideal candidate will possess:

The desire to make serving others a career
A passion for service excellence
Excellent interpersonal and relationship building skills
A high level of professionalism, flexibility and initiative
The ability to exercise good judgment and problem-solving skills
A competitive spirit to achieve both individual and team goals
Familiarity with digital banking trends
Bilingual in English/Spanish is a plus!
A high school diploma or GED is required
A bachelor’s degree or other form of secondary education - such as an associate degree - is preferred. Commensurate work experience and/or applicable certifications also considered
1-3 years of customer service, banking or call center experience preferred

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Consumer Loan Officer

Location: Corning, NY or Wilmington, NC

Corning Credit Union is seeking a Consumer Loan Officer to work in our Lending Call Center.

As a Consumer Loan Officer, you will:

Assist our members in determining what the best loan options are for their individual situations
Gather applicant information, review and analyze credit reports, and make sound lending decisions
Provide exceptional service, support, and education to our members including recommending additional products and services to meet their financial needs

The ideal candidate will possess:

Exceptional interpersonal and customer service skills
Strong communication skills
Quality results mindset with strong analytical and judgment skills
Positive attitude and the desire to work in a team environment
A bachelor's degree in Business or related field preferred, commensurate work experience will also be considered
A high school diploma or GED is required
Prior lending experience is preferred but not required as CCU will provide extensive training to the ideal candidate.

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Commercial Loan Officer

Location: Corning, NY

Corning Credit Union continues to expand its operations Corning, NY and is seeking an experienced Commercial Loan Officer to grow our business lending portfolio.

What you'll do:

Develop a commercial loan pipeline by utilizing the LOS (loan origination system) and CRM (customer relationship manager) to create loans, maintain your loan pipeline and loan portfolio, while building a strong overall banking relationships with our members.
Originate commercial loan applications and underwrite loans within your approval authority.
Prepare and present loan packages to the Member Business Loan Committee.
Collect and analyze tax returns, personal financial statements, balance sheets, etc.
Work closely with the Credit Analysts and administrators to maintain an effective and cohesive team.
Maintain and expand current lending relationships through annual relationship reviews and cross-sale opportunities.
Build and sustain knowledge and understanding of businesses and industries in the area.
Stay abreast of local and national trends and regulations impacting business members and the commercial lending industry.
Participate in community events and network with various associations and trade groups to build our brand and drive the business forward as needed.

The successful candidate:

Has a background in commercial or business lending, with at least 3 years of experience as a commercial loan officer.
Is engaging and possesses exceptional communication, relationship building, and sales skills with the ability to build trust and foster viable, profitable relationships.
Possesses strong negotiation, problem solving, and analytical skills and demonstrates strong detail orientation and follow-through.
Maintains exceptional flexibility and is capable of managing multiple deals and meeting with members at their convenience.
Consistently presents oneself with a high degree of professionalism and integrity.
Maintains solid computer skills and is experienced with various Microsoft programs including Outlook, Word, and Excel.
Has a business development mindset and thinks proactively and strategically about the marketplace.

Education and Experience:

Minimum 3 years of commercial lending experience required
A bachelor’s degree in business, finance, or other related field preferred. Commensurate work experience will also be considered.

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Information Security Analyst

Location: Corning, NY, Greater Wilmington, NC, and Myrtle Beach, SC area; remote work with some travel will also be considered in NY, PA, NC, SC, GA, and TX

Corning Credit Union (CCU) is seeking an experienced and motivated Information Security Analyst, primarily responsible for overseeing and assuring the security of the Credit Union’s systems and information infrastructure against ever-evolving threats. This includes systems owned by CCU, as well as third-party connections and cloud-based applications.

Job Duties:

Oversee and assure company-wide information security and maintain environment confidentiality, integrity, and stability
Support and uphold CCU’s information security program by implementing tactical solutions, investigating, and responding to potential cyber security incidents, and aligning solutions to governance driven from industry requirements and corporate leadership
Research and analyze data results from activity logs, vulnerability scans, file integrity applications, and penetration testing
Prepares reports documenting potential and realized cyber security incidents outlining extent of threats and suggests mitigating actions
Assist in developing and conducting end user training on Information Security related topics
Keep abreast of Info Security developments and emerging threats regarding the products we use (Microsoft, Cisco, etc.) though public and subscription-based channels
Proactively researches and recommends new techniques and technologies to support and secure new initiatives in support of corporate growth
Works with security toolsets and trusted vendors to ensure the data processing environment is well protected from unauthorized infiltration and exfiltration of sensitive corporate data assets
Advocate for Information Security concerns and be a strong voice within Credit Union and with vendors to ensure the safety of member/corporate information
Also assumes responsibility for other projects or duties as required or assigned

Competencies:

Familiarity with maintaining and upgrading Information Security applications and solutions, such as, but not limited to, End Point Protection, Network Access Control, Firewalls, Web Application Firewalls, Identity Management, Privileged Access Control, Cloud Security Brokers, etc.
Experience assisting with IT audits and control frameworks such as National Credit Union Administration (NCUA), Plastic Card Industry Data Security Standards (PCI DSS), National Institute of Standards and Technology (NIST), Gramm-Leach Bliley Act (GLBA).
Solid understanding of cloud security frameworks in public and private cloud environments.
Understanding of network infrastructure, operating system security as well as best practices for securing data in transit or at rest.
Ability to perform incident response analysis and root cause analysis through research, and peer/vendor support.
Facilitate vendor engagements, develop RFPs, review contracts, and ensure accountability.
Experience in documenting process, procedures, and standards.
Familiarity working in an Agile environment on cross functional SCRUM teams.
Comfortable researching and analyzing innovative technologies and strategic solutions.
Initiative-taker that demonstrates initiative and ability to work independently with minimal direction and proven project leadership abilities.
Possesses strong verbal and written communication skills, including the ability to conduct presentations and effectively relay information to all levels of the organization.
Possesses strong organization and time management skills and can multi-task and prioritize workload in a high-pressure environment.
Demonstrates a high level of flexibility and can manage diverse and multiple projects.
Effectively manages stress in a constantly changing environment.

Education and Experience:

A bachelor’s degree in Information or Cyber Security or other IT related program is preferred. Commensurate work experience will also be considered. Possession of or progress towards Information Security related certification such as CISSP a plus.
Minimum 1-3 years required, 3+ years related experience is preferred.

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Training and Development Specialist

Location: Corning, NY area

Corning Credit Union is seeking a Training and Development Specialist to assist in setting and executing the vision and strategies for team development across the organization. The ideal candidate will have experience with instructional design methodologies and the ability to effectively research and align multi-faceted learning solutions that support our team and business infrastructure.

Job Duties:

Serve as a strategic partner to leadership across the organization in identifying knowledge gaps and effective solutions for talent management.
Conduct needs analysis, produce project plans, and play a lead role in developing training programs, performance support tools, and key resources for the team.
Research learning environments and technologies and create blended learning options that align with technology and support our business infrastructure.
Assist in the oversight of learning content, auditing existing materials and creating new materials and programs that adapt to evolving learner needs.
Meet with trainers and subject matter experts to ensure quality and consistency within training programs.
Build relationships with key stakeholders across all departments and support training by identifying and communicating goals, objectives, and results.
Research and implement industry techniques to increase the facilitation and effectiveness of training.
Develop and deliver train-the-trainer programs and assess facilitator performance, providing coaching and guidance in the delivery of training.
Measure and analyze trainee performance and implement new programs or techniques, as needed, to increase productivity and improve performance.
Leverage various learning methodologies and techniques to drive engagement and retention including digital learning, adult learning theory, and experiential learning.
Analyze data related to the effectiveness of training programs and make recommendations for improvement, as necessary.
Also assumes responsibility for other projects or duties as required or assigned.

Competencies:

Proficient with eLearning and evaluating and implementing digital learning solutions.
Skilled at developing and facilitating leadership development programs.
Ability to problem solve and be flexible in a faced paced environment.
Demonstrated ability to take initiative and be proactive.
Excellent attention to detail.
Easily builds rapport with others, remains objective and considers various perspectives for effective collaboration.
Ability to lead initiatives and garner support through effective collaboration.
Possesses outstanding oral and written communication skills for conducting trainings and developing training plans.
Ability to write effective copy, instructional text, audio, and video scripts.
Proficient in instructional design, including curriculum content and content designed for classroom and virtual settings.
Possesses a learning mindset and curiosity to remain abreast of latest trends and insights in digital learning and adult education.
Must anticipate the need for and embrace technological change – being a change agent and ensuring changes are implemented quickly and smoothly into the ongoing operation.
Possesses strong computer skills and is experienced with various Microsoft programs including Word, PowerPoint, and Excel.

Education and Experience:

A bachelor’s degree in adult education or learning development is preferred. Learning and development certifications or commensurate work experience will also be considered.
5+ years of experience in learning and development, 2+ years of experience training in the finance or credit union industry preferred.
Experience working with a variety of Learning Management Systems and content editing tools desired.

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An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are interested in applying for any of our currently available positions or for future consideration with our organization, please apply online. If you are unable to apply electronically, please call 800-677-8506 and ask to speak with Human Resources for alternate methods and accommodations.

Applicants have rights under Federal Employment Laws:

Pay transparency nondiscrimination provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)