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If you are experiencing difficulty using your Visa® card or debit card (CU-Extra®, X-treme, ATM), we offer 24/7 phone support. Please call: 607-962-3144 or 800-677-8506 (phone numbers can also be found on the back of your cards).

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We like to hear from you! Please send us an email to let us know how we can be of greater service to you.

If you need transaction assistance, account information, or updates to your account, please contact us directly.

Please be sure to include your email address and telephone number so we may respond to your request. Please do not send personal information such as confidential documents, account numbers, passwords, or login information through this form, as this is not a secured method of communication. To send personal information securely, please use the message center in Digital Banking.